TwitSpark - Twitter Customer Care

High-Volume Customer Service
over Social Media

Efficiently engage with not some, but all of your social customers

TwitSpark is the next step in social customer engagement!

High volume engagement isn't for the faint of heart, and most couldn't do it. Until now.

High volume
capabilities

Respond to literally thousands of messages and tweets in record time.

Crisis
management

Setup alerts and proactively prepare for Social Media Blunders.

Automated
workflow

Prioritize and filter important messages, and automatically route them to the correct agent

Schedule a
live demo!

Why social marketing fails at customer service!

Social customer service is the achilles heel of online marketing.
Enter in your email address and we’ll instantly give you a link to the whitepaper!

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"We absolutely love TwitSpark!
It is a must for any company that is looking to take support via Twitter seriously."

Sara Carter - Social Media Lead at Media Temple

Sara

Case study

Media Temple has been nominated for the award "Best customer service over Twitter"