TwitSpark™ is an easy-to-use tool that helps you and your team take full control over twitter conversations concerning your brand, by storing, sorting and automatically following up on them, turning your twitter account into a powerful support system. Some even dare to call it a Twitter-based CRM-tool.
Allow an entire team to manage your TwitSpark™ account without the need to share your twitter root password!
Look up the entire conversation history between you and specific followers. "What did this customer ask us 2 years ago?"
Are you expecting a reply? Instruct TwitSpark™ to automatically follow-up after a few days of silence!
Currently working on a solution to a problem and you plan on answering at a later time? Simply put tweets on hold!
Group specific tweets and export them to task managers or todo-lists!
Save search queries and make TwitSpark™ gather all results 24-7!
"In September we launched the most integrated campaign ever for Volkswagen Belgium with a mobile game application as key feature. TwitSpark™ has been the perfect tool to manage and follow-up on support questions & feedback via Twitter" Stijn Martens - Digital Project Director - Tribal DDB Brussels
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“ If you want to provide awesome support via Twitter, check out @twitspark. Great UI, great team: TwitSpark.com Tweet by @JamesJGill ”