TwitSpark is the next step in social customer engagement!
High volume engagement isn't for the faint of heart, and most couldn't do it. Until now.
Respond to literally thousands of messages and tweets in record time.
Setup alerts and proactively prepare for Social Media Blunders.
Prioritize and filter important messages, and automatically route them to the correct agent
Why social marketing fails at customer service!
Social customer service is the achilles heel of online marketing.
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"We absolutely love TwitSpark!
It is a must for any company that is looking to take support via Twitter seriously."
Sara Carter - Social Media Lead at Media Temple
"TwitSpark has been the perfect tool to manage support questions via Twitter for Volkswagen!"
Stijn Martens - Digital Project Director at Tribal DDB Brussels
"TwitSpark is really a two punch knockout. A stellar team and a powerful platform, there's no downside."
Sebastien De Halleux - Founder of PlayFish
Media Temple has been nominated for the award "Best customer service over Twitter"